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Privacy Policy

At Podiatry Care Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Podiatry Care Solutions is a mobile podiatry and chiropody service operating within a 26-mile radius of Leeds, UK.

We are the data controller of any personal data you provide and can be contacted at:

Email: info@podiatrycaresolutions.co.uk

2. What Information We Collect

We may collect and process the following types of personal data:

  • Personal details: Name, address, date of birth, phone number, and email address.

  • Medical information: Details about your foot health, medical history, medications, and any treatments received.

  • Payment details: If applicable, to process your payments securely.

  • Communications: Emails, texts, or other correspondence.

3. How We Use Your Information

We use your information to:

  • Book and manage appointments.

  • Provide safe and effective podiatry care.

  • Maintain accurate patient records.

  • Communicate with you about your care and services.

  • Comply with legal and regulatory obligations.

We only collect the information necessary for your treatment and to run our business effectively.

4. Sharing Your Data

We will never sell your information. We may share your data only with:

  • Other healthcare professionals (with your consent) if needed for your care.

  • Regulatory bodies if legally required.

  • Trusted third-party service providers (e.g. secure payment processors), bound by strict confidentiality agreements.

5. How We Store Your Data

Your information is stored securely in line with industry standards. We keep your records for as long as required by law (typically 7 years after your last appointment) and then securely destroy them.

6. Your Rights

You have the right to:

  • Access a copy of the personal data we hold about you.

  • Request correction or updates to your information.

  • Request deletion (where legally permissible).

  • Withdraw consent for certain uses of your data.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been breached.

To exercise your rights, please contact us using the details above.

7. Cookies and Website

If you visit our website, we may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website and take effect immediately upon posting.

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